Shipping policy
Shipping Policy – Valzini
Processing Time:
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times:
UK & Europe: 5–12 business days
USA & Canada: 7–15 business days
Australia & New Zealand: 10–18 business days
Rest of the World: 10–20 business days
Please note that delivery times may vary due to customs or postal delays, which are beyond our control.
Shipping Costs:
Shipping fees are calculated at checkout and depend on your location and the weight of your order. We occasionally offer free worldwide shipping promotions, which will be clearly indicated on our website.
Order Tracking:
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your parcel’s progress.
Lost or Delayed Packages:
If your package does not arrive within 30 business days, please contact us at contact@valzini.com
and we will assist you in locating your order or issuing a replacement.
Incorrect Address Disclaimer:
Please ensure that all shipping information is correct before placing your order. We are not responsible for packages shipped to the wrong address due to incorrect information provided by the customer.
Contact Information:
For questions about your order or shipping, please contact us:
📧 Email: contact@valzini.com
📞 Phone: +44 7577321081
🏠 Address: 71–75 Shelton Street, Covent Garden, London, UK